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Q168731: No RAS-Capable Devices to Add in Remote Access Setup

Article: Q168731
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kberrmsg kbnetwork dun kbDialUp
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you are running Remote Access Setup, the following error message may be
displayed:

  There are no RAS capable devices to add. Do you want to invoke the Modem
  installer to enable you to add a modem?

When you add a modem, the Add RAS Device dialog box appears, but you are unable
to select a device.

CAUSE
=====

There are no Telephony service providers installed.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. In Control Panel, double-click Telephony.

2. Click the Telephony Drivers tab.

3. Verify that there is a service provider installed. Windows NT installs the
  Unimodem service provider by default.

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Keywords          : kberrmsg kbnetwork dun kbDialUp 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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