KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q168616: XFOR: Messages in the IMC Outbound Queue Waiting Delivery

Article: Q168616
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): exc4 exc5 exc55
Last Modified: 19-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

You may discover the following errors in the Windows NT Event Viewer Application
log:

  Event ID - 2079, Source: MSExchangeIS Private, Category: Transport,
  Type: Stop, Description, Unable to submit, send, or transfer out a
  message.
  No recipient was found in the envelope.

  Event ID - 2219, Details, Source: MSExchangeMTA, Category: Field
  Engineering, Type: Stop Description The MTA is running recovery on the
  internal message database because the MTA was not shut down cleanly.
  This operation may take some time. Status updates will be written to
  the Windows NT Event Log. [%1 %2 %3 %4] (14)

CAUSE
=====

Out of Office messages are left in the Internet Mail Connector Outbound Messages
Waiting Delivery queue.

RESOLUTION
==========

Disable the Out Of Office Responses to the Internet by starting the Microsoft
Exchange Server Administrator program and following these steps:

1. Select the Configuration container and then select the Connections container.

2. Open the properties page of the Internet Mail Connector (IMC) and click the
  Internet Mail tab.

3. Under Interoperability, check the Disable Out Of Office Responses to the
  Internet check box.

If this problem is associated only with messages that are addressed to sites with
multiple MX records, please refer to the following article in the Microsoft
Knowledge Base:

  Q169781 XFOR: IMC Fails to Send Mail to Domains with Multiple MX Records

MORE INFORMATION
================

To confirm that these messages are OOF replies, start the Exchange Server
Administrator program and increase the IMC logging (SMTP protocol) to maximum.


Additional query words:

======================================================================
Keywords          : exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.