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Q168540: XCLN: Cannot Save Changes to a Public Folder Item

Article: Q168540
Product(s): Microsoft Exchange
Version(s): 8.01; MS-DOS:4.0,5.0; WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 03-APR-2001

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The information in this article applies to:

- Microsoft Outlook 97, version 8.01 
- Microsoft Exchange MS-DOS client, versions 4.0, 5.0 
- Microsoft Exchange Macintosh client, versions 4.0, 5.0 
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SYMPTOMS
========

You are unable to save changes to an item in a public folder, even though you
have owner permissions to the public folder and can perform all other tasks with
the item, including deleting it.

If you are using the Microsoft Outlook 8.01 client, the following error message
will appear:

  Microsoft Outlook
  Your changes could not be saved because you don't have permission to
  modify some or all of the items in this folder. Do you want to save a
  copy of this item to the default folder for the item?

If you are using the Microsoft Exchange Client version 5.0, the following error
message will appear:

  Microsoft Exchange
  Changes to the item could not be saved. You do not have the permission
  to send the message on behalf of the specified user.

CAUSE
=====

The public folder in question is set up so that all messages placed in the
folder are to be forwarded to it. Because the user trying to modify the message
does not have the correct permission to send mail on behalf of the original
sender, the message cannot be saved.

RESOLUTION
==========

To be able to save changes back to the public folder, do one of the following:

- Edit the Administration Properties of the folder and change the option

  Drag/Drop posting is a: Forward

  to

  Drag/Drop posting is a: Move/Copy

  -OR-

- Ensure the user making the changes can send mail on behalf of the original
  sender of the public folder item.


Additional query words: 8.01 97 ol97

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Keywords          : kbusage 
Technology        : kbHWMAC kbOSMAC kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 kbOutlook801 kbExchange400DOS kbExchange500DOS kbExchange500Mac kbExchange400Mac kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : :8.01; MS-DOS:4.0,5.0; WINDOWS:4.0,5.0
Issue type        : kbprb

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