Q168330: WD97: Alpha: Cannot Use Word 97 Converter with Alpha Word 6.0

Article: Q168330
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kberrmsg kbinterop kbdta
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

If you use the Microsoft Word 97 Import Converter for Word 6.0 and 7.0 with the
Alpha version of Word 6.0, the following error message may appear when you try
to open a Word 97 document:

  Cannot start MSWRD832.CNV

CAUSE
=====

The Word 97 Import Converter is not compatible with the Alpha version of Word
6.0.

WORKAROUND
==========

To share documents between Word 97 and the Alpha version of Word 6.0, save the
Word 97 document in a format that the earlier version of Word can read. To do
this, follow these steps:

1. In Word 97, open the document you want to share.

2. On the File menu, click Save As.

3. In the Save As Type box, select a format that the earlier version of Word can
  read, such as Word 6.0/95 or Rich Text Format.

NOTE: For information about changing the default save method to something other
than Word Documents, see the following article in the Microsoft Knowledge Base:

  

  Q162987 WD97: Supported Non-Word File Formats

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

The x86 versions of Word 6.0 and 7.0 use the Word 97 Import Converter
(Mswrd832.cnv) to read Word 97 documents.

If you are exchanging documents between the Alpha version of Word 97 and the x86
versions of Word 6.0 and 7.0, the Word 97 Import Converter works correctly,
because the Import Converter is installed in the Setup process on the computer
running the earlier version of Word.

REFERENCES
==========

For more information about the Microsoft Word 97-2000 Import Converter, please
see the following article in the Microsoft Knowledge Base:

  

  Q162214 WD: How to Obtain the Word 97-2000 Import Converter

Additional query words: 8.0 word8 word97

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Keywords          : kberrmsg kbinterop kbdta 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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