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Q168309: XADM: Error -1605 Jet_errKey Duplicate

Article: Q168309
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s): 
Keyword(s): kbusage exc5 exc55
Last Modified: 16-OCT-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information on how to do this, view the "Restoring
the Registry" online Help topic in Regedit.exe or the "Restoring a Registry
Key" online Help topic in Regedt32.exe.

SYMPTOMS
========

The following error may occur when you try to start the Microsoft Exchange
Server Information Store service after an online restore:

  -1605 Jet_errKeyDuplicate.

CAUSE
=====

This can occur when the RestoreInProgress key is not removed from the registry.
This key is removed when the log files are replayed. If no log files have been
replayed, you need to remove the key yourself.

RESOLUTION
==========

To resolve this problem:

WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall Windows. Microsoft cannot guarantee that problems
resulting from the incorrect use of Registry Editor can be solved. Use Registry
Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And
Values" online Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" online Help topics
in Regedt32.exe. Note that you should back up the registry before you edit it.

1. Remove the RestoreInProgress key from:

     HKEY_Local_Machine\System\CurrentControlSet\Services\MSExchangeIS

2. Restore the information store again.

Additional query words: delete

======================================================================
Keywords          : kbusage exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : winnt:5.0,5.5
Issue type        : kbprb

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