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Q168064: PPTP Protocol Not Available on MCA Computers

Article: Q168064
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you try to install point to point tunneling protocol (PPTP), it does not
appear as an installable protocol in the Network Control Panel on Microchannel
computers.

CAUSE
=====

Windows NT operating system components can be installed based on bus type. In
this case, MCA is not listed as a supported bus architecture in the
[PlatformsSupported] section of Oemnxppp.inf.

WORKAROUND
==========

To work around this problem open the Oemnxppp.inf file (located in the
%Systemroot%\System32 directory). In the [PlatformsSupported] section, add MCA.
Another resolution is to delete the [PlatformsSupported] section entirely.

See Example:

Before:

  [PlatformsSupported]
  ISA
  EISA
  "JAZZ-INTERNAL BUS"

After:

  [PlatformsSupported]
  MCA
  ISA
  EISA
  "JAZZ-INTERNAL BUS"

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server version 4.0.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt Micro-channel MCA Point to point transfer ps/2 micro-channel
======================================================================
Keywords          :  kbbuglist
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbbug

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