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Q168033: DNS Server Fails to Start After Promoting Secondary to Primary

Article: Q168033
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbnetworkkbbuglist
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SUMMARY
=======

After you use Domain Name Service (DNS) Manager to promote a secondary zone to
primary zone, or demote a primary zone to secondary zone, the DNS Server service
will not restart. Trying to restart the service will produce the following Event
ID's:

  Event ID: 7023
  The MS DNS Server service terminated with the following error:
  The data is invalid.

  Event ID: 130
  DNS Server zone <zone name> has invalid or corrupted registry data.
  Delete its registry data and recreate with DNSAdmin.

  Event ID: 133
  DNS Server secondary zone <zone name>, had no master IP addresses in
  registry.  Secondary zones require masters.

CAUSE
=====

The registry key that specifies the zone type does not get updated correctly.

RESOLUTION
==========

Use the Registry Editor to modify the
HKEY_LOCAL_MACHINE\System\Ccs\Services\Dns\Zones
key in the registry.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them. Microsoft
cannot guarantee that any problems resulting from the use of Registry Editor can
be solved. Use this tool at your own risk.

To modify the zone to the correct type, perform the following steps:

1. Start Registry Editor (Regedt32.exe).

2. Go to the following key in the registry:

  HKEY_LOCAL_MACHINE\System\Ccs\Services\Dns\Zones

3. On the zones key, select the key with the name of secondary zone (like
  mydomain.com) which was promoted to primary. Set the value to 1.

     Value Name: Type
     Data Type:  REG_DWORD
     Value:      1
                 0x1 specifies Primary zone
                 0x2 specifies secondary zone

4. Quit Registry Editor and restart the Microsoft DNS Service in the Services
  Control Panel.

Additional query words: Event ID 7023 Secondary Zone dns ntdns
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Keywords          : kbnetwork kbbuglist
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbbug

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