KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q167639: XFOR: MSMI Reports Warning 2597 About Un-installed Codepage

Article: Q167639
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 13-MAY-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

The Microsoft Mail Connector interchange (MSMI) may report the following warning
when delivering mail:

  EventID   2597
  Source    MSExchangeMSMI
  Type      Warning
  Category  Session Warning

  A message arrived with some information in Codepage 20301.
  This message will be passed along with some loss of information.
  To fix this check that Codepage 20301 is installed properly.

Typically, no loss of data occurs; however, it is possible some characters may
not be translated correctly in a received message. The code page referenced is
not a valid code page, and may not always be 20301.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.0.
This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: MSMI 20301 2597 codepage

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.