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Q167617: WD97: Table Borders Misaligned When Printed to 9-Pin Printer

Article: Q167617
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbprint word97 kbtable
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

If you print a document containing table borders to a 9-pin dot matrix printer,
the borders of the table may be printed much higher or lower on the page than
they should be. The text of the table will be printed in the correct location.

This problem has also been reported when printing the document to some fax
drivers.


RESOLUTION
==========

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, use the printer metrics setting for the document. If
you enable this setting, the document will print correctly to 9-pin printers. To
enable this setting, follow these steps:

1. On the Tools menu, click Options.

2. Click the Compatibility tab.

3. Under Options, click to select the "Use printer metrics to lay out document"
  check box.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the
Microsoft Knowledge Base:

  Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

MORE INFORMATION
================

The "Use printer metrics to lay out document" option uses the printer driver
information to format the document so that it prints correctly to this
particular printer. This is how versions of Word earlier than Word 97 lay out a
document for printing. The disadvantage of this method is that the document
printout varies depending on the capabilities of the current printer.

In Word 97, the document is printed to a "virtual printer driver." This gives
Word 97 the ability to print a document on multiple printers and have the
document look the same when it is printed from any printer.

This problem did not occur in earlier versions of Word because earlier versions
of Word always use printer metrics to lay out the document.

24-pin dot matrix printers print the table borders correctly in all versions of
Word.

The following 9-pin dot matrix printers are affected by this problem:

  AT&T 473/478
  Brother M-1309
  Brother M-1809
  Brother M-1818
  Brother M-1909
  Brother M-1918
  Citizen 120D
  Citizen 120D+
  Citizen 180D
  Citizen 200GX
  Citizen 200GX/15
  Citizen GSX-190
  Citizen HSP-500
  Citizen HSP-550
  Citizen Prodot 9
  Citizen Prodot 9x
  Citizen Swift 9
  Citizen Swift 9x
  Citizen Swift 90
  Digital LA310
  Digital LA70
  Digital LA75
  Epson AP-2000
  Epson AP-2250
  Epson AP-2500
  Epson DFX-5000
  Epson DFX-8000
  Epson Compatible 9 Pin
  Epson EX-800
  Epson EX-1000
  Epson FX-80
  Epson FX-80+
  Epson FX-85
  Epson FX-86e
  Epson FX-100
  Epson FX-100+
  Epson FX-105
  Epson FX-185
  Epson FX-286
  Epson FX-286e
  Epson FX-800
  Epson FX-850
  Epson FX-870
  Epson FX-1000
  Epson FX-1050
  Epson FX-1170
  Epson JX-80
  Epson LX-80
  Epson LX-86
  Epson LX-100
  Epson LX-400
  Epson LX-800
  Epson LX-810
  Epson LX-850
  Epson LX-850+
  Epson LX-1050
  Epson MX-80
  Epson MX-80 F/T
  Epson MX-100
  Epson RX-80
  Epson RX-80 F/T
  Epson RX-80 F/T+
  Epson RX-100
  Epson RX-100+
  Epson T-750
  Epson T-1000
  Fujitsu DX 2100
  Fujitsu DX 2200
  Fujitsu DX 2300
  Fujitsu DX 2400
  IBM 4226 Model 302
  IBM Graphics
  Generic IBM Graphics 9pin
  Generic IBM Graphics 9pin wide
  IBM Personal Printer II 2380
  IBM 2380 Plus
  IBM Personal Printer II 2381
  IBM 2381 Plus
  IBM Proprinter
  IBM Proprinter II
  IBM Proprinter III
  IBM Proprinter XL
  IBM Proprinter XL II
  IBM Proprinter XL III
  Mannesmann Tally MT 81
  Mannesmann Tally MT 90
  Mannesmann Tally MT 130/9
  Mannesmann Tally MT 131/9
  Mannesmann Tally MT 150/9
  Mannesmann Tally MT 151/9
  Mannesmann Tally MT 230/18
  Mannesmann Tally MT 230/9
  Mannesmann Tally MT 290
  Mannesmann Tally MT 340
  Oki ML 182 Elite (IBM)
  Oki ML 192 Elite (IBM)
  Oki ML 192 Elite (Microline)
  Oki ML 193 Elite (IBM)
  Oki ML 193 Elite (Microline)
  Oki ML 280 Elite (IBM)
  Oki ML 320 Elite (IBM)
  Oki ML 320 Elite (Microline)
  Oki ML 321 Elite (IBM)
  Oki ML 321 Elite (Microline)
  Oki ML 520 Elite (IBM)
  Oki ML 520 Elite (Microline)
  Oki ML 521 Elite (IBM)
  Oki ML 521 Elite (Microline)
  Oki ML 3410 Elite (IBM)
  Okidata ML Pacemark 3410
  Okidata ML 92-IBM
  Okidata ML 93-IBM
  Okidata ML 184-IBM Turbo
  Okidata ML 192
  Okidata ML 192 Plus
  Okidata ML 192-IBM
  Okidata ML 193
  Okidata ML 193 Plus
  Okidata ML 193-IBM
  Okidata ML 292
  Okidata ML 292-IBM
  Okidata ML 293
  Okidata ML 293-IBM
  Okidata ML 320
  Okidata ML 320-IBM
  Okidata ML 321
  Okidata ML 321-IBM
  Okidata ML 520
  Okidata ML 520-IBM
  Okidata ML 521
  Okidata ML 521-IBM
  Olivetti DM 95
  Olivetti DM 109
  Olivetti DM 119
  Olivetti DM 209 L
  Olivetti DM 309
  Olivetti DM 309 S
  Olivetti DM 309 L
  Olivetti DM 309 SL
  Panasonic KX-P1081
  Panasonic KX-P1150
  Panasonic KX-P1170
  Panasonic KX-P1180
  Panasonic KX-P1695
  Panasonic KX-P2180
  Seikosha SP-1900
  Seikosha SP-1900+
  Seikosha SP-2415
  Seikosha SP-2400
  Seikosha SP-2000
  Star FR-15
  Star FR-10
  Star LC-10
  Star LC-10 Colour
  Star LC-15
  Star LC-20
  Star LC-100 Colour
  Star LC-200
  Star NL-10
  Star NX-1000
  Star NX-1000 Rainbow
  Star NX-1001
  Star NX-1020 Rainbow
  Star NX-1500
  Star XR-1000
  Star XR-1020
  Star XR-1500
  Star XR-1520
  Star ZA-200
  Star ZA-250

REFERENCES
==========

For more information about printer metrics, please see the following articles in
the Microsoft Knowledge Base:

  Q166016 WD97: Word Compatibility Options Described

  Q163189 WD97: Text in Shaded Table Missing Printing to NT Servers

  Q160068 WD97: Optimizing Microsoft Word 97

  Q118586 WD: Footnote Moved to Next Page

Additional query words: SR1 release1 8.0 8.00

======================================================================
Keywords          : kbprint word97 kbtable 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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