KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q167215: WD97: StartConversionWizard Selects Wrong Files to Convert

Article: Q167215
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbusage
Last Modified: 14-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Conversion Wizard selects the incorrect file converter when you attempt to
convert files that have a compound file name extension, such as .doc.txt. The
Conversion Wizard runs the StartConversionWizard macro when you open the
Convert8.wiz file, which is located in the \Program Files\Microsoft
Office\Office\Macros subfolder.

RESOLUTION
==========

Method 1. Cancel the selection
------------------------------

1. In the Conversion Wizard, click File Selection.

2. On the File Selection panel, in the To Convert box, double-click the file you
  do not want to convert.

  The file name reappears in the Available box.

3. Click Finish.

Method 2. Rename the file before you run the Conversion Wizard
--------------------------------------------------------------

1. If the Conversion Wizard is running, click Cancel.

2. Rename the file so that it conforms to the 8.3 MS-DOS file-naming
  convention.

  MS-DOS file names consist of an eight-character filename, followed by a
  period(.), followed by a three-character extension (for example,
  Filename.ext).

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

For information about the Conversion Wizard, please see the following articles
in the Microsoft Knowledge Base:

  Q157094 WD97: Using StartConversionWizard to Convert Multiple Documents

  Q157198 WD97:Conversion Wizard Restarts After Clicking Close

  Q158467 WD97: Description of Options for Conversion Wizard

For more information about converting many documents at once, click the Office
Assistant, type "batch conversion," click Search, and then click "convert
several documents at once."

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Hardware          : x86
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.