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Q167205: RAS Event ID: 20055 Caused by Missing NetBios Interface

Article: Q167205
Product(s): Microsoft Windows NT
Version(s): 3.5,3.51
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 25-FEB-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

When you start your Windows NT computer, the Remote Access Service (RAS) server
service fails to start and you may receive the following event log error in the
event viewer:

  Event ID: 20055
  Source: RemoteAccess
  Description: The Remote Access Service server could not be started
               because it has been configured to access the network and
               there are no network adapters available.

CAUSE
=====

This issue may be caused due to the NetBIOS interface having been removed from
the list of installed network software.

RESOLUTION
==========

To resolve this issue, reinstall the NetBIOS Interface using the following
steps:

1. Click the Start button, point to Settings, click on Control Panel, and then
  double-click the Network icon.

2. Click Add Software.

3. Select NetBIOS Interface in the Network Software list, and then click
  Continue.

4. Type the location of your Windows NT files, and then click Continue.

5. Click Close, and then restart the computer when prompted.


Additional query words:

======================================================================
Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : :3.5,3.51
Issue type        : kbprb

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