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Q167139: XFOR: MSMI Reports Errors 2563 and 2450

Article: Q167139
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 13-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

The Microsoft Mail Connector interchange (MSMI) may report the following error
messages when processing Internet mail using the Russian character set KOI8-R.

  Event     2563
  Source    MSExchangeMSMI
  Type      Error
  Category  Session Error
  An out of memory condition is detected.

  Event     2450
  Source    MSExchangeMSMI
  Type      Error
  Category  Session Error
  MS Mail Connector Interchange has failed processing message from
  Exchange.
  The message is left in the delivery queue. Use the MS Exchange
  Administrator
  to view the details for this message or remove it from the queue. This
  message is from <sender>.  This error message will be logged again the
  next time MS  Connector is restarted if the message is not removed from
  the queue.

These messages will not be delivered and will remain queued to the Microsoft Mail
Connector.

CAUSE
=====

The MSMI process cannot deliver messages created with the Russian character set
KOI8-R.

STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server 5.0. This
problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service
Pack. For information on obtaining the service pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: IMS MSMI KOI8-R 2563 2450

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbfix

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