Q166617: XCLN: GPF in MSSPC16.DLL in Spanish Schedule+

Article: Q166617
Product(s): Microsoft Exchange
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Schedule+, version 7.0 
- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========


When you attempt to create a new Project using the Spanish version of Microsoft
Schedule+, version 7.0, you might receive a General Protection Violation.

MORE INFORMATION
================

To reproduce this problem in Windows For Workgroup 3.11 or Windows 3.1, follow
these steps:

1. Install the Spanish Microsoft Exchange Windows 3.x client, version 4.0.

2. Upgrade it to Service Pack 2 and then Service Pack 3.

3. Create a new profile.

4. Start Microsoft Schedule+ and select the To Do tab. If you are running
  Microsoft Schedule+ for the first time, create a new file.

5. Open the Insert menu and Insert a New Project.

6. In the Duration column, specify a duration. For example, 3 days.

7. Click the Print button.

At this point, you get a GPF in MSSPC16.DLL.

STATUS
======

Microsoft has confirmed this to be a problem in the Spanish version of Microsoft
Schedule+, version 7.0.


This problem was corrected in the latest Microsoft Exchange 4.0 Spanish Service
Pack. For information on obtaining the service pack, query on the following word
in the Microsoft Knowledge Base:

  " SERVPACK " (without the quotation marks)

Additional query words:

======================================================================
Keywords          :  
Technology        : kbZNotKeyword2 kbScheduleSearch kbSchedule700
Version           : WINDOWS:7.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.