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Q166586: XCON: Incoming Attachments Lost from Wang X.400 Connector

Article: Q166586
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0 SP1
Operating System(s): 
Keyword(s): kb3rdparty
Last Modified: 23-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0 SP1 
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SYMPTOMS
========

When you send a message with attachments over a Wang X.400 Connector,
attachments are lost. You can open the mail message using any client, but no
attachments are present. Wang sends a Winmail.dat file with the attachment. The
Winmail.dat file and attachments are seen as bilaterally- defined attributes in
the P2 portion of an ASN.1 parsed message. An example is shown below:

  P2_Bilat_defined_prim [...attachment data here...]
  P2_Bilat_defined_prim [...IPM.Microsoft Mail.Note....]

The first line includes the attachment information and the second line contains
the Winmail.dat attachment. The Winmail.dat attachment holds properties of the
attachment such as file name and it's exact position in the message. These
properties are described using Transport Neutral Encapsulation Format, or TNEF.

CAUSE
=====

The incoming Winmail.dat file from Wang does not include a display name
property, PR_DISPLAY_NAME, as part of the description for the attachment.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 4.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.0 SP1. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


Additional query words:

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Keywords          : kb3rdparty 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2 kbExchange500SP1
Version           : winnt:4.0,5.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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