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Q166563: XADM: System Attendant Stops While Tracking a Message

Article: Q166563
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 13-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

The Microsoft Exchange Server system attendant stops while tracking a message.

MORE INFORMATION
================

The problem happens when the store or message transfer agent (MTA) calls in to
log a report generation event, such as a non-delivery report (NDR), but does not
have the Message ID of the message for which the report is intended.


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem was corrected in the latest Microsoft Exchange Server
5.0 U.S. Service Pack. For information on obtaining the service pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K
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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug

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