Q166544: XADM: DS Terminates Unexpectedly w/ Event IDs 1186, 1229, 1171
Article: Q166544
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0
Operating System(s):
Keyword(s):
Last Modified: 27-AUG-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0
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SYMPTOMS
========
The Microsoft Exchange Directory (DS) may terminate unexpectedly with the
following sequence of events in the Windows NT Event Viewer:
Event ID: 1186
Source: MSExchangeDS
Type: Error
Category: Replication
Description: The internal directory replication agent (DRA) Dispatcher
thread is waiting in a remote procedure call (RPC) to directory
XXXX. The directory has attempted to cancel the call and
recover the thread, with status 0x0. If this condition
persists, stop and restart that Microsoft Exchange Server
computer.
NOTE: XXXX is the server name.
Event ID:1229
Source: MSExchangeDS
Type: Warning
Category: Replication
Description: The remote procedure call (RPC) which was being executed by
the internal directory replication agent (DRA) Dispatcher thread has
been canceled.
Event ID:1171
Source: MSExchangeDS
Type: Error
Category: Internal Processing
Description: Exception c0000005 has occurred with parameters 603049ac
and 0(Internal ID 10c009b). Please contact Microsoft Product Support
Services for assistance.
CAUSE
=====
The event is logged because a thread is stuck (hung) in RPC. The DS uses a
global pointer for the name of the server last replicated to. But the pointer we
are looking at does not match the current global.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 4.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
MORE INFORMATION
================
The Drwtsn32.log file may show a failure like following (pay particular
attention to the function names listed on the stack back trace).
NOTE: This log was created on a DEC Alpha computer.
Application exception occurred:
When: 8/1/1997 @ 8:35:36.492
App: dsamain.DBG (pid=294)
Exception number: c0000005 (access violation)
State Dump Of Thread ID 0xf3
v0=0016a7a8 t0=00000000 t1=00160000 t2=00390995
t3=0016a7a0 t4=00000000 t5=0016a7a0 t6=00000008
t7=00000008 s0=0582fb50 s1=0582f920 s2=603023e8
s3=0582fc78 s4=00000001 s5=00000005 fp=00000002
a0=0016a7a8 a1=00390994 a2=00000000 a3=00000000
a4=0016a7a5 a5=0016a7a7 t8=0016a7a4 t9=00080100*
t10=00000003 t11=00000001 ra=603055a8 t12=67b05990
at=00000000 gp=00000000 sp=0582fba0 zero=00000000
fpcr=0800000000000000SoftFpcr=0000000000000000 fir=603049ac
psr=00000003
mode=1 ie=1 irql=0
Function: !<No Symbol>
60304984: a75e0008 ldq ra,8(sp)
60304988: 23de0010 lda sp,10(sp)
6030498c: 6bfa8001 ret zero,(ra),1 603055a8
60304990: a0500000 ldl t1,0(a0)
60304994: 47ff0401 bis zero,zero,t0
60304998: 20710001 lda t2,1(a1)
6030499c: 485f9622 zapnot t1,#fc,t1
603049a0: b0500000 stl t1,0(a0)
603049a4: b2300004 stl a1,4(a0)
603049a8: e6200019 beq a1,60304a10 60304a10
Fault ->603049ac: 2c510000 ldq_u t1,0(a1)
603049b0: 485100c2 extbl t1,a1,t1
603049b4: e4400005 beq t1,603049cc 603049cc
603049b8: 2e230000 ldq_u a1,0(t2)
603049bc: 40203001 addl t0,#1,t0
603049c0: 4a2300d1 extbl a1,t2,a1
603049c4: 20630001 lda t2,1(t2)
603049c8: f63ffffb bne a1,603049b8 603049b8
603049cc: 249f0001 ldah t3,1(zero)
603049d0: 40210002 addl t0,t0,t1
603049d4: 2084ffff lda t3,-1(t3)
603049d8: 408203a2 cmpult t3,t1,t1
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0582fba0 603055a8 0016a7a8 00390994 00000000 00000000 advapi32!<No Symbol>
0582fba0 0042ac1c 0582fb50 00000001 00000005 00000000 advapi32!<No Symbol>
0582fc30 0043da48 0582fb50 00000001 00000000 00000000 dsamain!<No Symbol>
0582fca0 0016a854 0582fb50 00000001 00000000 00000000 dsamain!<No Symbol>
0016aa20 0016a858 0582fb50 00000001 00000000 00000000 !<No Symbol>
0016aa20 00000000 0582fb50 00000001 00000000 00000000 !<No Symbol>
-or-
FramePtr RetAddr Param1 Param2 Param3 Function Name
0582fba0 603055a8 0016a7a8 00390994 00000000 ADVAPI32!InitAnsiString+0x1c
0582fba0 0042ac1c 0016a7a8 00390994 00000000 ADVAPI32!ReportEventA+0xc8
0582fc30 0043da48 0016a7a8 00390994 00000000 DSAMAIN!DoLogEvent+0x1bc
0582fca0 0040ae30 0016a7a8 00390994 00000000
DSAMAIN!CheckAsyncThread+0x2f8
0582ff20 1021c7b0 0016a7a8 00390994 00000000 DSAMAIN!TaskScheduler+0x118
0582ffb0 1021c7b4 0016a7a8 00390994 00000000 0x1021c7b0
Additional query words:
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Keywords :
Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version : winnt:4.0,5.0
Issue type : kbbug
Solution Type : kbfix
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