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Q166536: XCON: MTA Generates Event ID 2187 on Deferred Delivery Message

Article: Q166536
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 08-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

When you send a message designated for deferred delivery, the message transfer
agent (MTA) may generate an error message resembling the following:

  MSExchangeMTA
  Event ID: 2187
  MSExchangeMTA event ID: 2187
  An MTA database server error was encountered while attempting to unlock
  an object which is not locked. Called from MTA. Procedure XX. Object at
  fault: XXXXXXXX.

CAUSE
=====

The source object for a deferred delivery message is locked twice and then
unlocked once. The first unlock leaves the object in an unlocked state. When a
second unlock attempt is made, the error message appears.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem was corrected in the latest Microsoft Exchange Server
5.0 U.S. Service Pack. For information on obtaining the service pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbfix

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