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Q166524: XADM: Offline Defrag Fails with Error -1605

Article: Q166524
Product(s): Microsoft Exchange
Version(s): WinNT:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 23-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

When performing an offline defragmentation on one of the Microsoft Exchange
Server database files (Priv.edb, Pub.edb, or Dir.edb) using Edbutil.exe, the
process terminates with the following error message:

  -1605 ((0xfffff9bb) = JET_errKeyDuplicate).

CAUSE
=====

Edbutil stops when it encounters a duplicate key on Mailboxes, Message
Tombstones, and Folder Tombstones.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


Additional query words: crash hang JET error db
======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : WinNT:5.0
Issue type        : kbbug
Solution Type     : kbfix

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