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Q166437: Cannot Install Internet Mail Service for Microsoft Exchange

Article: Q166437
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2,2.1
Operating System(s): 
Keyword(s): kbsetup kbtool win95
Last Modified: 02-FEB-2001

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, versions 2, 2.1 
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SYMPTOMS
========

When you are setting up the Internet Mail information service for Microsoft
Exchange using the Inbox Setup Wizard and you connect to the Internet Mail
server using a modem, you are prompted to select the connection for accessing
Internet Mail or click New to create a connection. However, there may be no
connections listed in the box and the New button may not create a new
connection. If you click Next, you receive the following message:

  Internet Mail
  Click a Connection from the list, or click New to create a connection.

CAUSE
=====

Dial-Up Networking is not installed.

RESOLUTION
==========

To install the Internet Mail service for Microsoft Exchange, first install
Dial-Up Networking. To do so, follow these steps:

1. In Control Panel, double-click Add/Remove Programs.

2. Click the Windows Setup tab.

3. Click Communications, and then click Details.

4. Click the Dial-Up Networking check box to select it.

5. Click OK, and then click OK.

After Dial-Up Networking is installed, double-click the Inbox icon on the desktop
to start the Inbox Setup Wizard and install the Internet Mail service.

MORE INFORMATION
================

Dial-Up Networking is not installed during a typical installation, but it is
required to install Internet Mail.

Additional query words: 2 2.1

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Keywords          : kbsetup kbtool win95 
Technology        : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR210
Version           : :2,2.1

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