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Q166423: Access Violation in SERVICES.EXE in EVENTLOG.DLL

Article: Q166423
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s): 
Keyword(s): kbnetwork kbtoolkbbuglist kbfixlist
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

If you have a high frequency of events and the event log is set to overwrite old
entries as needed, Services.exe might hit an access violation in Eventlog.dll.

Since Services.exe hosts several essential Windows NT system services as well as
the service control manager your computer might hang or refuse to shut down
after such a failure.

CAUSE
=====

There have been code paths in Eventlog.dll with insufficient error checking
which only appear under stress conditions.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Microsoft has confirmed this to be a problem in Windows NT versions 3.51. A
supported fix is now available, but is not fully regression-tested and should be
applied only to systems experiencing this specific problem. Unless you are
severely impacted by this specific problem, Microsoft recommends that you wait
for the next Service Pack that contains this fix. Contact Microsoft Product
Support Services for more information.


Additional query words: 4.00 3.51 prodnt

======================================================================
Keywords          : kbnetwork kbtool kbbuglist kbfixlist
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51,4.0
Issue type        : kbbug

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