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Q166339: WD97: Opening a JPEG File in Photo Editor Causes an Error

Article: Q166339
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you open a JPEG file in Microsoft Photo Editor, one of the following error
messages may appear:

  Unknown File Format

  -or-

  Cannot open or find this file path\filename

NOTE: Microsoft Photo Editor 3.0 may not open JPEG images with the .jpeg
extension from the Windows desktop. You may need to open this file by clicking
Open on the File menu within Microsoft Photo Editor.

CAUSE
=====

Microsoft Office 97 installs a JPEG filter that is incompatible with Microsoft
Windows 95 Plus Pack Desktop Themes. This incompatibility does not occur with
Microsoft Office 97 on computers that do not have the Desktop Themes installed.


RESOLUTION
==========

Install the new version of the Themes.exe file included on the Microsoft Office
97 CD-ROM in the following location:

  drive:\Valupack\Patch

where drive is the drive letter of your CD-ROM drive.

For additional information about Themes.exe and how to obtain it, click the
article number below to view the article in the Microsoft Knowledge Base:

  Q160846 "Illegal Operation" Error Message Changing Desktop Themes



MORE INFORMATION
================

The Microsoft Photo Editor is a standalone product that is installed by a
complete installation of Microsoft Office 97 for Windows or Microsoft Word 97
for Windows. It allows you to customize graphic images you create, scan, or
open.

For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q165812 OFF97: Photo Editor Is Not Installed by the ValuPack


  Q169938 PE97: General Information About Microsoft Photo Editor

Additional query words:

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbprb

=============================================================================

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