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Article: Q166323
Product(s): Microsoft Home Games
Version(s): 
Operating System(s): 
Keyword(s): kbenv kbimu msgamekbfaq
Last Modified: 30-MAY-2002

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The information in this article applies to:

- Microsoft Zone.com 
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SYMPTOMS
========

When you connect to Zone.com, you may receive the following message:

  To provide a more personalized browsing experience, will you allow this Web
  site to temporarily save a small file (called a cookie) on your computer?
  When you exit the Web site, the file is removed.

CAUSE
=====

This behavior can occur if your Web browser is configured to prompt you when you
receive a cookie.

RESOLUTION
==========

To resolve this issue, configure your Web browser to automatically accept
cookies. To do this, follow the appropriate steps for your Web browser.

NOTE: If you use AOL 4.0, you need to determine the version of Internet Explorer
you are using. To do this:

1. Start AOL 4.0.

2. In the Find box, type "browser" (without the quotation marks), and then click
  Keyword.

3. In the Browser window, note the version of Internet Explorer on the Current
  Status line, and then click OK.

Internet Explorer 4.x
---------------------

1. On the View menu in Internet Explorer, click Internet Options.

  NOTE: If you use AOL 4.0 to connect to the Internet, click My AOL on the AOL
  toolbar, click Preferences, and then click WWW.

2. Click the Advanced tab.

3. Scroll down to the Security section.

4. Under Cookies, click Always Accept Cookies.

5. Click OK.

Internet Explorer 5.0
---------------------

1. On the Tools menu, click Internet Options.

  NOTE: If you use AOL 4.0 to connect to the Internet, click My AOL on the AOL
  toolbar, click Preferences, and then click WWW.

2. Click the Security tab.

3. Click Internet, and then click Default Level.

4. Click OK.

If the issue continues to occur, follow these steps:

1. On the Tools menu in Internet Explorer, click Internet Options.

2. Click the Security tab.

3. Click Internet, and then click Custom Level.

4. Under Allow Per-Session Cookies (Not Stored), click Enable.

5. Under "Allow cookies that are stored on your computer", click Enable.

6. Click OK, and then click Yes.

7. Click OK.

Internet Explorer 6.0
---------------------

1. On the Tools menu, click Internet Options.

2. On the Privacy tab, ensure the slider is set to Medium.

3. Click Apply, and then click OK.

Netscape Navigator 4.0 or Later
-------------------------------

1. On the Edit menu in Netscape Navigator, click Preferences.

2. Click Advanced.

3. Click Accept All Cookies.

4. Click to clear the "Warn me before accepting a cookie" check box.

5. Click OK.

MORE INFORMATION
================

For more information about cookies, please visit the following Microsoft Web
site:

  http://www.microsoft.com/info/cookies.htm

Additional query words: msgame igz msngz msie ie4 ie5

======================================================================
Keywords          : kbenv kbimu msgame kbfaq
Technology        : kbGamesSearch kbMSNSearch kbZone
Version           : :
Issue type        : kbhowto

=============================================================================

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