KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q166191: Protect It! Everything Restricted if You Use McAfee WebScan

Article: Q166191
Product(s): Microsoft Home Kids Products
Version(s): 1.00
Operating System(s): 
Keyword(s): kbusage
Last Modified: 08-NOV-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Plus! for Kids, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you have McAfee WebScan installed on your computer, and you use Microsoft
Plus! For Kids, Protect It! to restrict a family member's access to specific
programs, you may find that everything is restricted. For example, programs you
did not restrict are now restricted.

CAUSE
=====

McAfee WebScan conflicts with Microsoft Plus! For Kids, Protect It! When WebScan
is installed on your computer; all programs will be restricted when you restrict
a user, fully, partially, or not at all, in the "Limit Programs" Protect It!
dialog.

WORKAROUND
==========

The only workaround for this problem is to uninstall McAfee WebScan. To
uninstall WebScan, do the following:

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, select McAfee WebScan from the list of
  programs, and then click the Add/Remove button.

4. Remove McAfee WebScan.

Protect It! will now run correctly and restrict restricting those programs that
were designated to be restricted by the Protect It! administrator.

For further information about McAfee WebScan, contact McAfee Technical Support at
(408) 988-3832.

Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : _IKkbbogus kbGamesSearch kbPlusKids kbPlusSearch
Version           : 1.00
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.