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Q165774: Windows NT Does Not Detect Serial IntelliPoint Mouse

Article: Q165774
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kbhw kbHardware
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you replace an existing serial mouse with a Microsoft Mouse Port mouse
connected to a serial adapter, the driver tab in Control Panel shows the mouse
as "Unknown" and the Change button is unavailable.

CAUSE
=====

Windows NT cannot detect the mouse type properly through the serial adapter.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

A serial adapter is a device that permits a Mouse Port mouse to be used from a
serial port.

To determine if your mouse is using such an adapter, examine the connection to
the computer. A Mouse Port mouse has a round plug on the end of the cable. If
your mouse has such a plug and is plugged into another connector that is not
round, your mouse is using a serial adapter.

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Keywords          : kbenv kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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