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Q165736: German Schedule+ 7.5 Win 3.x Help File Can’t Be Viewed

Article: Q165736
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:7.5
Operating System(s): 
Keyword(s): kberrmsg kbusage
Last Modified: 16-DEC-1999

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The information in this article applies to:

- Microsoft Schedule+, version 7.5 
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SUMMARY
=======

In the German version of Microsoft Schedule+ version 7.5, the Help file cannot
be displayed on a computer running Windows 3.x. When you attempt to view the
Help file on a computer running the German version Windows 3.x, the following
error message appears:

  Diese Datei ist keine Windows Hilfe-Datei.

  Eine neuere Version der Hilfe wird zum Lesen dieser Hilfe-Datei benoetigt.

(The message text is modified; the Microsoft Knowledge Base does not currently
support special characters like the umlaut.)

When you attempt to view this same Help file on a computer running the English
version of Windows 3.x, the following error message appears:

  This file is not a Windows Help file.

  A newer version of Help is needed to read this Help file.

However, the German Schedule+ Help file can be displayed on a computer running
Windows 95 or Windows NT Workstation.

STATUS
======

Microsoft has confirmed this to be a problem in build 1457.3 of the German
Microsoft Schedule+ version 7.5 client that ships with Microsoft Exchange Server
version 5.0.

MORE INFORMATION
================

This problem only occurs when you use the German Schedule+ 7.5 client that ships
with Microsoft Exchange Server version 5.0. The problem continues to occur after
you upgrade the 5.0 client to 5.0 Service Pack 1 (SP1) using the SP1 client
Update.exe.

Additional query words:

======================================================================
Keywords          : kberrmsg kbusage 
Technology        : kbZNotKeyword2 kbScheduleSearch kbSchedule750
Version           : WINDOWS:7.5

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