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Q165525: "Stop 0xA" Error Message During Setup

Article: Q165525
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you are installing Windows NT Workstation 4.0 or Windows NT Server 4.0 on
an IBM PC 350 or 320 computer, the following error message may occur:

  STOP: 0x0000000A
  IRQL_NOT_LESS_OR_EQUAL

CAUSE
=====

Windows NT Setup did not detect the correct computer type.

RESOLUTION
==========

1. Boot Windows NT Setup from the Setup floppy disks and wait for the computer's
  BIOS information to appear.

2. Press the F5 key at the screen that states:

     Setup is inspecting your computer's hardware configuration

3. Wait for Setup to display a blue screen with text at the top and bottom
  reading:

     Windows NT Setup
     ================

     Setup is loading files (Windows NT Executive)

4. Wait for Setup to display a dialog box with a list of computer models.

5. Select Standard PC from the list.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt trap 0xA 0x0a

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Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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