KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q165482: XFOR: Connector for cc:Mail Fails With Some Non-US Time Zones

Article: Q165482
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s): 
Keyword(s): kbusage exc5 exc55
Last Modified: 18-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Microsoft Exchange Connector for Lotus cc:Mail fails to work properly with
some time zones outside the United States. Mail is returned to the Microsoft
Exchange Client sender with the following error message:

  Invalid time zone, cannot send.

RESOLUTION
==========

On the computer running Microsoft Exchange Server that has the Connector for
cc:Mail installed, perform the following steps:

1. In Control Panel, click Regional Settings. On the Regional Settings tab,
  select English (United States) and select the Set As Default check box in the
  lower left corner.

2. Click the Input Locale tab and under Input Locales, select English (United
  States) and make US the default Locale.

3. Restart the Connector for cc:Mail

4. Confirm that the messages can flow now from Exchange Server users to cc:Mail
  users.

Additional query words: CCMail

======================================================================
Keywords          : kbusage exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : winnt:5.0,5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.