KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q165460: SNA Server 3.0 Install Path Must Be Eight Characters or Less

Article: Q165460
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0; winnt:3.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft SNA Server, version 3.0 
- Microsoft SNA Workstation, version 3.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

If the installation path specified for SNA Server 3.0 contains more than eight
characters, the following error message is displayed:

  Illegal Directory Specified

  Illegal directory name - restart setup and choose the target directory name
  for SNA Server to be max 8 characters, with no spaces between.

The same error message occurs if the installation path contains a directory name
that is greater than eight characters in length.

These problems also occur with SNA Workstation 3.0 and the Windows NT SNA Server
3.0 Client.

CAUSE
=====

The setup programs for SNA Server, SNA Workstation 3.0, and the Windows NT 3.0
client do not support paths or directory names greater than eight characters in
length.

RESOLUTION
==========

The setup program has been updated to support paths and directory names that are
longer than eight characters. The following restrictions still apply even after
applying this fix:

- The installation path must be 40 characters or less in length.

- The installation path must not include any spaces. The following example is
  not a valid path:

  C:\Program Files\SNA


The updated files are:

  SNA Server: <Snaroot>\Setup\Server\Snasetup.dll
  Windows NT Client: <Snaroot>\Setup\Ntclient\Snasetup.dll

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This
problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


MORE INFORMATION
================

The problem described in this article applies only to Microsoft SNA Server
version 3.0 and Microsoft SNA Workstation version 3.0; if you have later service
packs applied to these products, please see the following article in the
Microsoft Knowledge Base:

  Q171417 SNA Server Setup Does Not Support Long Paths and Filenames

Additional query words:

======================================================================
Keywords          : kbnetwork 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAW300 kbSNAServ300
Version           : WINDOWS:3.0; winnt:3.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.