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Q165456: STOP 0x0000000A in Ntoskrnl.exe

Article: Q165456
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbbuglist kbfixlist
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

You may receive a STOP 0x0000000A with the following parameters:

  00000000, 0000001c, 00000000, 801156f4

This problem can also appear as a process that is trying to write out a file but
has stopped responding.

CAUSE
=====

The NTFS file system driver is attempting to perform I/O to a fragmented file
and does not correctly clear a required field, causing either a STOP 0xA or a
deadlock condition, which causes the process to stop responding.


RESOLUTION
==========

Apply the hotfix mentioned below.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: prodnt 0xa 0x0a

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Keywords          :  kbbuglist kbfixlist
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug

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