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Q165442: XCLN: Client Deletes Existing PST in Absence of Filescan Rights

Article: Q165442
Product(s): Microsoft Exchange
Version(s): 4.0 5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 11-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SYMPTOMS
========

When you configure a profile for the Microsoft Exchange Client for Windows NT,
the personal folders (.pst) file may be deleted. This can occur if the .pst file
is located on a Novell NetWare server and the account creating the profile has
had filescan rights revoked.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients,
version 4.0, listed at the beginning of this article. This problem was corrected
in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

  S E R V P A C K

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients,
version 5.0, listed at the beginning of this article. This problem has been
corrected in the latest U.S. Service Pack for Microsoft Exchange Server 5.0. For
information on obtaining the Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


MORE INFORMATION
================

Novell NetWare is manufactured by Novell, a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.
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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : 4.0 5.0
Issue type        : kbbug
Solution Type     : kbfix

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