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Q165396: XFOR: Err Msg: Message Contains Duplicate E-mail Address

Article: Q165396
Product(s): Microsoft Exchange
Version(s): WinNT:4.0,5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 09-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0 
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SYMPTOMS
========

When you use the Microsoft Mail Connector from Microsoft Exchange Server, you
may receive the following error message from the Microsoft Mail Connector
Interchange (MSMI):

  Event ID: 2117
  Type: Warning
  Source: MSExchangeMSMI
  Category: NDR
  Description:

  Non delivery report generated.

     From: <network>/<PO>/<User ID>
     Subject: <Some Subject>

     [030] Message contains duplicated Email address. Mail item
     was not delivered to:
     <network>/<PO>/<User ID>

A non-delivery report (NDR) is generated and sent to the originator of the
message.

CAUSE
=====

The [030] message means the MSMI found duplicate e-mail addresses when it tried
to match the address against the directory.

RESOLUTION
==========

To resolve this problem:

- Check for the existence of duplicate addresses in the Exchange Server Global
  Address List (GAL); to do this, on the Tools menu, click Find Recipients and
  search in the Exchange GAL. Delete duplicate addresses.


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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version           : WinNT:4.0,5.0

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