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Q165198: SNA Server Manager Traps When Assigning 5000 Pools to a User

Article: Q165198
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, version 3.0 
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SYMPTOMS
========

An application exception in SNA Server Manager (Snaexp.exe) occurs when 5000 LU
pools are assigned to one user. A Drwtsn32.log is generated in the Windows NT
directory when the application exception occurs.

CAUSE
=====

The addition of the 4,329th LU pool to a user record in SNA Server version 3.0
causes the user record's length to grow beyond 64 KB, causing the application
exception to occur when the configuration is being written.

RESOLUTION
==========

The limit on the number of pools that may be assigned to a user has been set at
4000.

To resolve this problem, obtain the hotfix mentioned below. The following file
has been updated:

  <Snaroot>\System\Snacfg.dll

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This
problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words:

======================================================================
Keywords          : kbnetwork 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300
Version           : WINDOWS:3.0
Issue type        : kbbug
Solution Type     : kbfix

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