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Q164982: Lack of Secondary Address May Cause DNS Service to Hang

Article: Q164982
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbbuglist kbfixlist
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

The Domain Name System (DNS) fails with an access violation, and ceases to
resolve names.

CAUSE
=====

You check the box "Only allow access from secondaries Included on Notify list"
in the zone properties dialog box, but do not have any secondaries listed.

An attempted zone transfer from either a secondary DNS or NSLOOKUP will cause the
DNS service to stop responding.

RESOLUTION
==========

To resolve this issue, use one of the following methods:

- Include the address of the secondary servers in the notify list using the
  following steps:

  1. From the DNS Manager, select your zone, right click, then click
     Properties.

  2. Click Notify then add the addresses of the secondary servers to the Notify
     list.

  -or-

- Obtain the latest Windows NT Service Pack.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words:

======================================================================
Keywords          :  kbbuglist kbfixlist
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug

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