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Q164934: Error When 16-Bit Application Accesses a File in a Shared Folder

Article: Q164934
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, version 3.0 
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SYMPTOMS
========

If you use a 16-bit application running on the computer running SNA Server to
open a file on a drive that was created by the SNA Server 3.0 Shared Folders
Gateway (SFGW), you may receive the following error message:

  Cannot access <filename>.

CAUSE
=====

The application is trying to access a file object that is still in the SFGW file
object cache. In this situation, the application was allowed to try to open the
file object as a directory. However, because the file object points to a file,
this attempt fails.

RESOLUTION
==========

To resolve this problem, obtain the hotfix mentioned below. As a workaround, you
can either try a 32-bit version of the application, or do not run the
application on the computer running SNA Server.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This
problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: share prodsna

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Keywords          : kbnetwork 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300
Version           : WINDOWS:3.0
Issue type        : kbbug
Solution Type     : kbfix

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