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Q164932: WordPad Crashes with Wrong Version of MFC42U.DLL

Article: Q164932
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbole
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

After you install certain products on a Windows NT 4.0 platform, you may receive
the following access violation error when you run WordPad:

  Unhandled exception in Wordpad.exe RICHED32.DLL: 0XC0000005: Access
  Violation.

An excerpt from an example of the Dr. Watson log (DRWTSN32.LOG) generated is
below:

  Microsoft (R) Windows NT (TM) Version 4.00 DrWtsn32
  Copyright (C) 1985-1996 Microsoft Corp. All rights reserved.Application
  exception occurred:
     App: exe\wordpad.dbg (pid=308)
     When: 1/27/1997 @ 8:57:34.118
     Exception number: c0000005 (access violation)

CAUSE
=====

This problem has been seen on Windows NT 4.0 systems using applications such as
Microsoft Visual C++ 4.2 Enterprise version or third-party applications which
supply their own version of the file Mfc42u.dll.

RESOLUTION
==========

To correct this problem, expand the file MFC42U.DL_ from the original Windows NT
4.0 CD-ROM into the <WinNT>\System32 directory as Mfc42u.dll.

======================================================================
Keywords          : kbole 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbbug

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