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Q164858: XCON: StarNine Mail Gateway May Rename Directory

Article: Q164858
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 08-JAN-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

NOTE: As of 1/28/98, Quarterdeck Mail became StarNine Mail.

You may see one of the following two symptoms when the Microsoft Exchange Server
connection is run under the new Quarterdeck Mail Gateway Administrator:

- The connection renames the MacToPC directory to MMFFx.msg and leave a
  MMFFx.wrt file in this newly renamed directory.

-or-

- Microsoft Exchange Server stops responding.

CAUSE
=====

Both of these problems are caused by an invalid pointer.


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0
U.S. Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base:

  " SERVPACK " (without the quotation marks)

Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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