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Q164702: WINDISK Stops Responding During Initialization

Article: Q164702
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbbuglist kbfixlist
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

On a SCSI system (no IDE hard disk drive), connect an ATAPI powerdrive on either
IDE controller. With no media in the drive, start Windows NT and run Disk
Administrator. Disk Administrator will load. Click View and then click Volumes.
Disk Administrator will stop responding and bring up Dr. Watson exception error.

CAUSE
=====

A flaw in the removable media *DRAW* handling code of WINDISK shows up when the
removable media is selected.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words:

======================================================================
Keywords          :  kbbuglist kbfixlist
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Hardware          : x86
Issue type        : kbbug

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