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Q164656: Windows 95 Stops Responding During 3270 SNA Server Logon

Article: Q164656
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, version 3.0 
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SYMPTOMS
========

The SNA Server Windows 95 client may encounter an access violation (AV) or a
page fault when loading the 3270 application, if you click the Cancel button on
the SNA Server Logon dialog box that appears when you load the 3270 application.

CAUSE
=====

The problem occurs when Snakrnl.dll asks the transport to shut down and the
transport is already shut down.

RESOLUTION
==========

To resolve this problem, obtain the hotfix mentioned below. With the hotfix, the
Snakrnl.dll file queries the transport to determine whether it is still loaded.
The updated module is:

  <Win95root>\System\Snakrnl.dll

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This
problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodsna sna30

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Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300
Version           : WINDOWS:3.0
Issue type        : kbbug
Solution Type     : kbfix

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