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Q164616: WD97: Cannot Resolve Hyperlink That Contains Punctuation

Article: Q164616
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbdta word8 kbfield word97 kbwdinternet
Last Modified: 21-MAR-2002

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

After you type a hyperlink, one of the following may occur when you click the
hyperlink:

- In Microsoft Word, you receive the following error message:

  Cannot open the specified file

  -or-

- In Microsoft Outlook with Word set as your e-mail editor, when you click the
  hyperlink, nothing happens.

CAUSE
=====

If you type certain punctuation marks with the hyperlink, Word incorrectly
resolves the punctuation marks as part of the hyperlink.

The following punctuation marks are resolved incorrectly by Microsoft Word:

Character     Description
--------------------------------
      :         Colon
      ;         Semi-colon
      )         Closing Parenthesis
      !         Exclamation Point

WORKAROUND
==========

To work around this problem, type a space between the hyperlink and the
punctuation mark, or type the hyperlink on a separate line from the rest of the
text and its punctuation.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.<A0>This problem was corrected in Microsoft
Word 2000.

MORE INFORMATION
================

You can enrich Web pages and Word publications that others read online by
inserting hyperlinks to other items. The hyperlink can jump to a location in the
current document or Web page, to a different Word document or Web page, or to a
file that was created in a different program. You can even use hyperlinks to
jump to multimedia files, such as sounds and videos. The destination the
hyperlink jumps to can be on your hard disk, on your company's intranet, or on
the Internet, such as a page on the World Wide Web. For example, you can create
a hyperlink that jumps from a Word file to a chart in Microsoft Excel. A
hyperlink is represented by a "hot" image or display text, which is often blue
and underlined, that the reader clicks to jump to a different location.

Use the automatic formatting features for Word documents and Web pages when you
know the addresses to jump to or when you have a document that contains file
names or addresses that you want to format as hyperlinks. Use the Insert
Hyperlink command to insert a hyperlink into Word files and Web pages when you
aren't using the automatic formatting features or when you want to browse for
the destination address. Use a drag-and-drop operation in Word files when you
want to use the mouse to quickly create a hyperlink for text located within
another Office file.

For more information about hyperlinks, click "Contents and Index" on the Help
menu, click the Index tab in Microsoft Word Help, type the following text

  hyperlinks, inserting

and then double-click the selected text to go to the "Create hyperlinks" topic.
If you are unable to find the information you need, ask the Office Assistant.

Additional query words: wd97 ol98 ol97 outlook 97 98 email link links

======================================================================
Keywords          : kbdta word8 kbfield word97 kbwdinternet 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbbug
Solution Type     : kbfix

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