KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q164573: SNA Manager Traps When Deleting Symbolic Destination Name

Article: Q164573
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft SNA Server, version 3.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you attempt to delete a CPI-C Symbolic Destination Name from within SNA
Server Manager, an application exception occurs. This causes a Dr. Watson log
error to be generated. The Drwtsn32.log file that is generated will contain
information similar to the following:

  

  Application exception occurred:
     App: exe\snaexp.DBG (pid=<process id number>)
     When: <date> @ <time>
     Exception number: c0000005 (access violation)

  (some details omitted for clarity)

  function: Ordinal3412
       762e9c76 33c0             xor     eax,eax
       762e9c78 8b4c2404      mov     ecx,[esp+0x4] ss:013ee36f=????????
  FAULT ->762e9c7c 3801       cmp     [ecx],al ds:00000000=??
       762e9c7e 740e             jz      Ordinal3412+0x18 (762e9c8e)
       762e9c80 6bc021         imul    eax,eax,0x21
       762e9c83 0fbe11          movsx   edx,byte ptr [ecx] ds:00000000=??
       762e9c86 03c2            add     eax,edx
       762e9c88 41                inc     ecx
       762e9c89 803900         cmp     byte ptr [ecx],0x0  ds:00000000=??
       762e9c8c 75f2             jnz     Ordinal3412+0xa (762e9c80)
       762e9c8e c20400         ret     0x4

CAUSE
=====

The problem was caused by a defect in the SNA Server Manager program.


RESOLUTION
==========

A fix is available to correct this problem.


STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This
problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: explorer

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300
Version           : WINDOWS:3.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.