KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q164491: Stop: 0x0000000A in Rdr.sys When Mailslot Message > 512 Bytes

Article: Q164491
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbnetworkkbbuglist kbfixlist
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you start a computer running Windows NT 4.0, you may experience a Stop
0x0000000A in Rdr.sys if one of the first three mailslot messages received is
over 512 bytes in size.

CAUSE
=====

The browser mailslot overran its buffer.


RESOLUTION
==========

Apply the hotfix mentioned in this article.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: prodnt 0xa 0x0a

======================================================================
Keywords          : kbnetwork kbbuglist kbfixlist
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.