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Q164366: Encarta 97 Err Msg: Required .dll File Msvcirt.dll is Missing

Article: Q164366
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbenv kberrmsg kburl kbimu
Last Modified: 26-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Encarta 97 Encyclopedia for Windows 
- Microsoft Encarta Encyclopedia 97 Deluxe for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to start Encarta Encyclopedia, you may receive the following
error message:

  A required .dll file is missing:
  Msvcirt.dll

CAUSE
=====

This behavior can occur if the wrong version of the Msvcrt40.dll file is
installed on your computer, or if the file is damaged.

RESOLUTION
==========

To resolve this issue, download and install the Windows Libraries Update. To do
this:

1. Visit the following Microsoft Web site:

  http://www.microsoft.com/downloads/search.asp?

2. In the Search By area, click Keywords.

3. In the Keywords box, type "libraries update" (without the quotation marks).

4. In the Operating System box, click the appropriate operating system, and then
  click Find It.

5. Click the link that is returned, and then follow the instructions on the
  screen to install the Microsoft Libraries Update.

The Microsoft Libraries Update resolves an issue that can cause some third-party
software to behave unexpectedly after the installation of Microsoft Works Suite
99, Microsoft Encarta Encyclopedia 99 (US only), Microsoft Encarta Virtual Globe
99, Microsoft Graphics Studio Greetings 99, or other third-party software.
Impacted programs include America Online (AOL) version 4.0 and HyperTerminal.

For additional information about the Microsoft Libraries Update, please see the
following article in the Microsoft Knowledge Base:

  Q197298 INFO: Microsoft Libraries Update: What, Where, Why


MORE INFORMATION
================

Encarta Encyclopedia 97 does not use the Msvcirt.dll file, but it does use the
Msvcrt40.dll file. Some versions of the Msvcrt40.dll file require the
Msvcirt.dll file as a companion file.

The following table lists the files installed by the Microsoft Library Files
Update:

  Filename       Version       Description
  -----------------------------------------------------------------------

  Msvcrt.dll     6.00.8337     Visual C++ run-time, no dependencies.

  Oleaut32.dll   2.30.4265     Part of the OLE-AUT fileset that
                               compliments Microsoft Foundation Classes
                               (MFC) and Visual Basic run-time.

  Olepro32.dll   5.00.4265     Part of OLE-AUT fileset that compliments
                               MFC and Visual Basic run-time.

  Asycfilt.dll   2.30.4265     Part of OLE-AUT fileset that compliments
                               MFC and Visual Basic run-time.

  Stdole2.tlb    2.30.4265     Part of OLE-AUT fileset that compliments
                               MFC and Visual Basic run-time.

  Mfc42.dll      6.00.8267     Microsoft Foundation Class (MFC),
                               dependent on Msvcrt.dll, ComCtl32.dll, and
                               OLE-AUT files.

  Mfc42u.dll     6.00.8267     MFC Unicode only for the Windows NT
                               Platform.

  Regsvr32.exe                 For registration purposes only. For
                               Mfc42.dll and Oleaut32.dll.

  RegTlib.exe                  For .tlb registration for stdole2.tlb.


Additional query words: 97 multi media multimedia multi-media mmtitles mm dofaq money w_money streets trip planner automap plus creative writer cw2

======================================================================
Keywords          : kbenv kberrmsg kburl kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1997 kbEncartaEnCyc1997Del
Version           : WINDOWS:
Issue type        : kbprb

=============================================================================

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