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Q164138: Files in Macintosh Volume Disappear from Macintosh Clients

Article: Q164138
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

When using File Services for the Macintosh, Macintosh users may report that
files that should be available are missing or have disappeared. When viewed by
the server or PC clients, these files may found to reside on the server.

CAUSE
=====

In certain instances, some directories were not enumerated at the file level by
Macintosh File Services. Because of this problem, the MacFile index was not kept
in sync with the NTFS file system.

RESOLUTION
==========

A hotfixed version of Sfmsrv.sys is available to resolve this issue. To fully
recover and resolve this issue once it has occurred, affected Macintosh volumes
should be rebuilt after the hotfix is applied. For additional information
performing the rebuild, please see the following article in the Microsoft
Knowledge Base:

  ARTICLE-ID: Q147909
  TITLE : Troubleshooting MacVolume Creation Errors


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and
4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: sfm post-sp5 resource fork duplicate duplicates disappearing disappears

======================================================================
Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51,4.0
Issue type        : kbbug

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