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Q164124: Exchange MTA: Page File Bytes Grows Indefinitely in Perfmon

Article: Q164124
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

You are sending e-mail from Microsoft Exchange Server running on Windows NT
Server 4.0 or Windows NT Workstation 4.0 over an X.400 Connector with conversion
turned on. When you run Performance Monitor on the Message Transfer Agent (MTA),
it shows that Page File bytes continue to grow as messages flow across the
link.

NOTE: This symptom does not occur with Windows NT Server 3.51 SP5 or Windows NT
Workstation 3.51 SP5.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on The following word in
the Microsoft Knowledge Base (without the spaces):

  " S E R V P A C K " (without the quotation marks)

This is a hotfix, and distribution requires manager approval. To receive the
hotfix, customers must be encountering the bug as described above. You must
track the customers you send this to and supply them with the next Service Pack
when it becomes available. The new files are ntkrnlmp.exe and ntoskrnl.exe on
http://hotfix.

MORE INFORMATION
================

To send message content formatted in the Microsoft Exchange Server internal
format (MDBEF):

1. In the Microsoft Exchange Server Administrator program, click Connections.

2. Double-click the X.400 Connector you want to modify.

3. On the Advanced tab, under X.400 link options, click "Allow MS Exchange
  contents."

This will allow you to send message content formatted in the Microsoft Exchange
Server internal format (MDBEF) when possible. Clear this check box to convert
the message format to the standard P2/P22 X.400 format.

REFERENCES
==========

For more information on conversion, see the "Microsoft Exchange Administrators
Guide," Chapter 8.


For more information about X.400 address types, see the "Microsoft Exchange
Administrators Guide," Appendix A, "Addressing."

Additional query words:

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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