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Q163891: Microsoft Excel 97 Causes a Windows NT Access Violation

Article: Q163891
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

Microsoft Excel 97 may cause an access violation when you create OLE links with
a Word document. You will receive the following error message:

  Excel.exe - Application Error
  The instruction at "0x30053409" referenced memory at "0x06460504".
  The memory could not be "read'.
  Click ok to terminate the application.

CAUSE
=====



RESOLUTION
==========

To resolve this problem, obtain the latest Microsoft Windows NT 4.0 US Service
Pack. For more information on obtaining the latest service pack, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.


Additional query words: off97 office97 office 97 xl97 excel97

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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