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Q163675: SMS: STOP 0x0000000A During Hardware Inventory

Article: Q163675
Product(s): Microsoft Systems Management Server
Version(s): 1.2
Operating System(s): 
Keyword(s): kb3rdparty kbenv kbInventory smsinv
Last Modified: 20-FEB-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

A computer running Windows NT Server running the Systems Management Server
Inventory Agent either as a service or as an executable may generate the
following Blue Screen STOP message during the hardware inventory phase:

     STOP: 0x0000000A (0xC0002000,0x00000002,0x00000000,0x80129041)
     IRQL_NOT_LESS_OR_EQUAL

NOTE: This message was generated by a computer running Windows NT Server 3.51
Service Pack 5.

This problem is specific to the IBM PCI Token Ring Card 16/4, reference 75H9800,
or 75H9802, using the following driver:

     Driver properties : IBMTRP.SYS, 89728 bytes, 5/21/96, 4:31p.


WORKAROUND
----------

To work around this problem, obtain a new version of the Ibmtrp.sys driver from
IBM at the following location:

  http://www.networking.ibm.com/nes/nestoken.htm

Download the following image (PCI Token Ring Adapter family):

  PCI Token Ring NDIS Drivers Diskette
  Diskette 2 of 5
  [TRP1642.EXE | Version 1.2 | 1-30-97 | 518,330 bytes]

The updated driver is dated 11/04/96, and its size is 90,944 bytes. Any version
of the driver dated before this date causes the error to occur.

Additional query words: prodnt prodsms 0xA

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Keywords          : kb3rdparty kbenv kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : :1.2
Issue type        : kbprb

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