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Q163674: LapLink Does Not Recognize Infrared COM Port

Article: Q163674
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 1,2,2.1
Operating System(s): 
Keyword(s): osr2 win95
Last Modified: 31-JAN-2001

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The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 1, 2, 2.1 
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SYMPTOMS
========

When you attempt to use LapLink with virtual COM ports created by an infrared
adapter, you may receive the following error message:

  This port is unavailable: it may not be physically present in this computer.
  If no other communications program is currently running, check for a mouse or
  other serial device on this port."

CAUSE
=====

LapLink accesses the hardware directly to determine the status of the COM port
and does not recognize virtual COM ports created using the infrared adapter.

RESOLUTION
==========

To work around this problem, use either of the following methods:

- Contact LapLink for a possible resolution.

- Use the Direct Cable Connection tool included with Windows 95.

MORE INFORMATION
================

LapLink for Windows is manufactured by Traveling Software, Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: 95

======================================================================
Keywords          : osr2 win95 
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR1 kbWin95OPKOSR210
Version           : :1,2,2.1

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