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Q163565: XCLN: Fax Recipients’ Information does not Appear on Cover Sheet

Article: Q163565
Product(s): Microsoft Exchange
Version(s): 4.0
Operating System(s): 
Keyword(s): win95
Last Modified: 15-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, version 4.0 
- Microsoft Exchange Windows 95/98 client, version 4.0 
- Microsoft Exchange Windows NT client, version 4.0 
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SYMPTOMS
========

When you send a FAX from within a Microsoft Exchange client, the Fax recipients'
information (Recipient's Address/City/State/Zip/County/ Title/Department/Office
location/Home telephone/Office telephone) do not appear on the cover sheet.

CAUSE
=====

The Microsoft Exchange profile in use has both the Microsoft Exchange Server
service and the FAX Service, and the mail delivery is set to mailbox (server
store) instead of a local personal folder (PST).

RESOLUTION
==========

You can either:

1. Add a PST to the existing profile and set delivery to that PST.

  -or-

2. If you want mail to reside on the Microsoft Exchange Server and not a local
  PST, create 2 profiles, one for FAX and one for Microsoft Exchange. Leave
  delivery in the Microsoft Exchange profile set to mailbox and in the FAX
  profile, set delivery to a PST.



Additional query words: 4.0 outlook
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Keywords          : win95 
Technology        : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95
Version           : 4.0

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