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Q163483: SMS: OS/2 Client Trap 000d in CLI_OS2

Article: Q163483
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.1,1.2
Operating System(s): 
Keyword(s): kb3rdparty kbenv kbConfig smsconfig
Last Modified: 24-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.1, 1.2 
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SYMPTOMS
========

Some OS/2 Warp and OS/2 2.11 clients may receive the following message when
running the Smsls.cmd or Runsms.cmd files:

  Sys 1811 The process has stopped. The software diagnostic code (trap#) is
  000D

They may also receive OS/2 messages SYS3186 and/or SYS3175.

CAUSE
=====

There is a section of the Smsls.cmd and Runsms.cmd files that checks for
necessary environment space on the client. When this check is in the .cmd files,
the computers generate the error. When the check is removed, the computers
function normally.

WORKAROUND
==========

NOTE: The following workaround removes the test for environment space. If this
file is run on a computer with too little environment space, you may receive
other error messages.

To work around this problem, remark out the following lines from the Smsls.cmd,
and/or the Runsms.cmd files:

  REM Check to see if you can save the path and reserve the necessary
  REM environment space before continuing.
  set SMS_P=%PATH%
  set SMS_TEMP=123456789012345678901234567890123456789012345
  if %SMS_TEMP%==123456789012345678901234567890123456789012345 goto
     FIND_OS
  goto LOW_ENV

Additional query words: prodsms OS2

======================================================================
Keywords          : kb3rdparty kbenv kbConfig smsconfig 
Technology        : kbSMSSearch kbSMS110 kbSMS120
Version           : winnt:1.1,1.2
Issue type        : kbbug

=============================================================================

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