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Q163400: SET: Screen Displays "Boot 2>" Prompt After First Setup Reboot

Article: Q163400
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51 4.0
Operating System(s): 
Keyword(s): kb3rdparty kbsetup
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

When you perform a new install of Windows NT, the prompt "Boot 2>" is
displayed on the screen after the reboot from text setup to GUI setup.

CAUSE
=====

This condition can occur if the product System Commander from V Communications
was previously installed on the target hard disk. This error can also appear if
the master boot record code is corrupted.

WORKAROUND
==========

There are three ways to work around this problem:

1. Low-level format the drive.

2. Use the System Commander uninstall.

3. After backing up the mbr using disksave.exe, run fdisk /mbr against the
  system and the machine should get past this error.

STATUS
======

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: system commander boot 2>
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Keywords          : kb3rdparty kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51 4.0

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